Privacy Policy

Privacy Policy & Cookie Policy

This Privacy Policy explains how Light Rock Construction (“we,” “our,” or “us”) collects, uses, protects, and stores your information when you visit our website, contact us, engage with our residential fencing and construction services, or communicate with us electronically. By using our website or requesting an estimate, you consent to the practices described in this policy.

Information We Collect

We collect personal information you voluntarily provide, including but not limited to your name, email address, phone number, property/job site address, project type (such as cedar fencing, decks, custom showers, or remodeling), project descriptions, and measurements or specifications required to provide estimates and perform construction work. We may also collect technical and usage data such as IP address, browser type, device information, pages visited, form submissions, and communication preferences.

How We Use Your Information

Your information is used to:

• Prepare and provide construction, remodeling, and fencing estimates
• Communicate regarding site visits, project quotes, material specifications, scheduling, and billing
• Coordinate permitting, site inspections, and jobsite access in Snohomish and King Counties
• Improve website functionality, customer service, and project delivery quality
• Comply with Washington state licensing, building, and legal obligations

We do not sell, rent, or share your personal information for third-party marketing purposes.

A2P 10DLC Messaging Compliance

Light Rock Construction complies with U.S. A2P 10DLC messaging regulations. All messaging campaigns are registered under our business entity and used only for lawful, transactional, and service-related communications. Each message clearly identifies Light Rock Construction as the sender.

You acknowledge that mobile carriers may delay, filter, or block messages due to network conditions or carrier compliance factors beyond our direct control, and we are not responsible for such carrier delivery issues.

Cookies & Tracking Technologies

We use cookies and similar technologies to ensure proper website functionality, improve user experience, and analyze website traffic.

Types of Cookies We Use:

• Essential Cookies – Required for core site navigation, form security, and functionality
• Analytics Cookies – Help us understand visitor interactions and site performance
• Functional Cookies – Remember preferences, locations, and form inputs

We do not use cookies to collect sensitive financial data or sell personal information. Some cookies may be placed by trusted third-party tools such as analytics, CRM, or hosting providers. You may control or disable cookies through your browser settings, though doing so may affect website functionality.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet or mobile transmission method is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We may use reputable third-party platforms such as customer relationship management (CRM) software, form processing, analytics tools, and communication providers to assist in managing inquiries and client records. These providers operate under their own privacy policies, and Light Rock Construction is not responsible for their independent practices.

Data Retention

Client and estimate information is retained only as long as necessary to provide construction services, maintain project warranty records, comply with Washington State contractor licensing regulations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our services and website are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with an updated effective date and become effective immediately upon publication. Continued use of our website or services constitutes acceptance of the revised policy.